Creating Your Account

Your account gives you access to the admin panel (to configure the organization) and the Agent Hub (to chat with agents as an end user).

Tip

Public sign-up is open. You create your account directly at /admin/auth, on the Sign up tab — no invitation or beta window required anymore.

Invitations still exist for joining an organization that already exists: if you received one, see Accepting an Invite.

Entry screen

The /admin/auth page shows two tabs — Sign in and Sign up — under the “Admin Panel” title:

To sign in, all you need is email and password. If you forget your password, use the Forgot my password link right below the Sign in button.

Sign-up

The Sign up tab asks for Name, Email, Password, and Confirm Password, plus accepting the terms:

Password must be at least 6 characters.

Where you land after login

SquadOS redirects based on your role:

• Admin, Owner, Collaborator → admin panel (/admin/dashboard)
• User → Agent Hub (/hub/agents)

If you expect admin access but ended up on the Hub, ask an admin to review your role in Users (see Users and Roles).

Switching between Admin and Hub

Admins can reach the Hub at any time through the Agent Hub link at the bottom of the admin panel sidebar. Inside the Hub, an Admin Panel link sends you back.